Privacy Policy

1. Introduction

Qonhub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact or inquiry forms
• Request quotations
• Submit an inquiry form
• Contact our customer service

This information may include your name, email address, phone number, company name, country or region, product requirements, and any other information you choose to provide.

2.1 International Communication

Qonhub serves global buyers. Inquiry information may be reviewed by Qonhub staff and relevant supplier or service partners when needed to respond to your request, which may involve cross-border business communication.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: May be used in the future to understand how visitors interact with our website. Currently not active.
• Preference Cookies: Remember your language and display preferences

4. Use of Information

We use the information we collect to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our services
• Understand and analyze how you use our website
• Communicate with you about inquiries and quotations
• Send you marketing and promotional materials (with your consent)
• Prevent fraud and enhance security

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except:

• When required by law or to protect our rights
• With trusted service providers who assist us in operating our website
• With your explicit consent

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access and receive a copy of your data
• Right to rectify or update your data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

8. Analytics

We may use analytics tools such as Google Analytics 4 in the future to analyze website traffic. Any such tools will only be activated after this policy is updated and, where required, after obtaining appropriate user consent. Currently, no analytics tracking is active on this website.

8.2 On-site Service Widget

This website loads a service widget script from admin.qonhub.cn. This widget is operated by Qonhub and may collect basic interaction data (such as page visits and inquiry submissions) to support customer service functions. No data collected by this widget is sold to third parties.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@qonhub.com
Address: Room 203, Building 1, No. 105 Huadu Avenue East, Huadong Town, Huadu District, Guangzhou City, Guangdong Province, China